Privacy Policy
1. Introduction
QuantsCap ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and interact with our quantitative investment management platform.
We are a quantitative investment management firm specializing in institutional-grade investment strategies across equities, fixed income, currencies, commodities, and other institutional asset types. We develop and deploy proprietary quantitative algorithms designed to generate stabilized returns for our retail and institutional clients through disciplined, data-driven strategies.
2. Information We Collect
We collect information in various ways, including information you provide directly and data collected automatically:
2.1 Information You Provide
- Account Registration: When you create an account, we collect your name, email address, phone number, residential address, date of birth, and identity verification documents.
- Investment Profile: We collect information about your investment objectives, risk tolerance, financial situation, employment status, and investment experience.
- Financial Information: Bank account details, payment method information, transaction history, and portfolio composition.
- Communication: Emails, messages, support requests, and any correspondence you send to us.
- Uploaded Documents: Tax identification documents, proof of residence, investment contracts, and other supporting documentation.
2.2 Information Collected Automatically
- Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
- Usage Data: Pages accessed, time spent on the platform, features used, interaction patterns, and navigation behavior.
- Cookies and Tracking: We use cookies, web beacons, pixels, and similar tracking technologies to enhance user experience and analyze usage patterns.
- Location Data: Approximate location data based on IP address (not precise GPS location).
- Performance Data: Information about investment performance, strategy allocations, and portfolio analytics.
3. How We Use Your Information
We use the information we collect for various purposes:
3.1 Service Provision
- Creating and managing your investment account
- Processing deposits, withdrawals, and investment transactions
- Executing quantitative investment strategies and portfolio management
- Calculating performance metrics and generating performance reports
- Providing customer support and technical assistance
3.2 Compliance and Legal Obligations
- Verifying your identity and conducting know-your-customer (KYC) procedures
- Complying with anti-money laundering (AML) regulations
- Meeting regulatory reporting requirements and tax obligations
- Detecting and preventing fraud, abuse, and security threats
- Responding to legal process and government requests
3.3 Business Operations
- Improving our platform features and user experience
- Conducting analytics and performance monitoring
- Developing new investment strategies and products
- Maintaining system security and data integrity
- Creating statistical and aggregate reports
3.4 Communications
- Sending account confirmations and transaction notifications
- Providing market insights and investment strategy updates
- Educational content and academy resources
- Security alerts and important service announcements
- Marketing communications (with your consent)
4. Information Sharing and Disclosure
4.1 Service Providers
We share information with trusted third-party service providers who assist us in operating our platform, including payment processors, custodians, data hosting providers, analytics providers, and customer support platforms. These providers are contractually obligated to maintain your privacy.
4.2 Regulatory and Law Enforcement
We may disclose information when required by law or in response to valid legal requests from authorities, including regulatory agencies, law enforcement, and courts.
4.3 Business Transfers
If QuantsCap merges with, is acquired by, or sells substantially all of its assets, your information may be transferred as part of that transaction. We will notify you of any such change and provide you with the opportunity to opt-out of continued service.
4.4 Consent and Your Choices
We will not share your personally identifiable information with unaffiliated third parties for their marketing purposes without your explicit consent. You can control marketing communications through your account settings.
5. Data Security
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Industry-standard SSL/TLS encryption for data in transit
- Encrypted storage for sensitive data at rest
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Access controls and role-based permissions
- Secure password policies and session management
- Data backup and disaster recovery procedures
While we implement robust security measures, no system is entirely secure. We encourage you to maintain strong passwords and notify us immediately of any suspicious activity.
6. Your Privacy Rights and Choices
6.1 Access and Correction
You have the right to access, review, and update your personal information. You can modify most account details through your account settings or by contacting us.
6.2 Data Deletion
You may request deletion of your account and associated personal information, subject to legal and regulatory retention obligations. Some information may need to be retained for compliance purposes.
6.3 Marketing Communications
You can opt out of promotional emails and marketing communications at any time by clicking the unsubscribe link in our emails or adjusting your preferences in your account settings. You will continue to receive transactional and service-related communications.
6.4 Cookie Preferences
Most browsers allow you to refuse cookies or alert you when cookies are being set. Please refer to our Cookies Policy for detailed information about cookie management and your choices.
6.5 Regulatory Rights
Depending on your jurisdiction, you may have additional rights under data protection laws such as GDPR or CCPA, including rights to data portability and restrictions on processing. Contact us to exercise these rights.
7. Data Retention
We retain your personal information as long as necessary to provide services, comply with legal obligations, and resolve disputes. Retention periods vary based on the type of information and its purpose:
- Account Data: Retained for the duration of your account plus 7 years for regulatory compliance
- Transaction Records: Retained for at least 7 years as required by financial regulations
- Communications: Retained for 2 years unless longer retention is required
- Cookies and Tracking Data: Retained according to our Cookies Policy
8. Third-Party Links and Services
Our platform may contain links to third-party websites and services that are not operated by QuantsCap. This Privacy Policy applies only to information collected through our website and services. We are not responsible for the privacy practices of third-party services, and we encourage you to review their privacy policies before sharing any information.
9. Children's Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.
10. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may not provide the same level of data protection. We implement appropriate safeguards to protect your information in all jurisdictions.
11. California Resident Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act:
- Right to Know: You can request information about the personal data we collect, use, and share
- Right to Delete: You can request deletion of personal information we have collected
- Right to Opt-Out: You can opt out of the sale or sharing of your personal information
- Right to Correct: You can request correction of inaccurate personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
To exercise these rights, contact our privacy team at privacy@quantscap.com with "CCPA Request" in the subject line.
12. European Resident Rights (GDPR)
If you are a resident of the European Union or United Kingdom, you have rights under the General Data Protection Regulation, including:
- Right of access to your personal data
- Right to rectification of inaccurate information
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with your data protection authority
Our legal basis for processing your information includes performance of our service agreement with you, compliance with legal obligations, and our legitimate business interests. To exercise your rights, contact privacy@quantscap.com.
13. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by prominently posting the updated policy on our website. Your continued use of our services following any changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
QuantsCap Incorporated
Privacy Team
Email: privacy@quantscap.com
Website: https://quantscap.com
We aim to respond to all privacy inquiries within 14 business days. If you are unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
This Privacy Policy is intended to provide transparency about how QuantsCap handles personal information and is not part of any service agreement or investment advisory contract.