Cookies Policy
1. Introduction
QuantsCap ("Company," "we," "us," or "our") uses cookies and similar tracking technologies on our website and platform to enhance user experience, analyze usage patterns, and improve our Services. This Cookies Policy explains what cookies are, how we use them, and your choices regarding their use. This policy should be read in conjunction with our Privacy Policy and Terms of Service.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They contain information about your browsing activity and preferences. Cookies typically contain:
- Session Cookies: Temporary cookies that expire when you close your browser.
- Persistent Cookies: Cookies that remain on your device for a specified period.
- First-Party Cookies: Set by QuantsCap directly on our domain.
- Third-Party Cookies: Set by service providers and analytics partners.
3. Types of Cookies We Use
3.1 Essential/Necessary Cookies
These cookies are essential for the functioning of our website and Services. They enable core functionality such as authentication, account management, and security features. Without these cookies, the Services would not operate properly. These cannot be disabled without affecting your ability to use the platform.
- User authentication and login
- Session management and CSRF protection
- Account security verification
- Transaction processing
- Language and preference settings
3.2 Analytics and Performance Cookies
These cookies help us understand how users interact with our Services. They collect information about which pages are visited, how long users spend on each page, and what actions they take. This information is aggregated and anonymized to help us improve performance and user experience.
- Google Analytics for website traffic analysis
- Page performance monitoring
- User interaction tracking
- Error reporting and debugging
- Loading time optimization
3.3 Functional Cookies
These cookies remember your preferences and settings to provide a more personalized experience. They may remember your login status, theme preferences, language selection, and other customized features.
- User preference storage
- Dashboard customization
- Language and locale settings
- Accessibility preferences
- Recent activity history
3.4 Marketing and Advertising Cookies
We may use marketing cookies to track the effectiveness of our advertising campaigns and to understand your interest in our Services. These cookies may be shared with advertising partners to deliver relevant content.
- Campaign performance tracking
- Conversion tracking
- Retargeting and remarketing
- Social media integration
- Customer acquisition analysis
4. Third-Party Services and Cookies
We may use third-party service providers that set their own cookies on our platform. These providers include:
- Google Analytics: Analyzes user behavior and traffic patterns. View Google's Privacy Policy
- Payment Processors: Enable secure transaction processing and fraud prevention.
- Customer Support Tools: Facilitate communication with our support team.
- Marketing Partners: Track campaign effectiveness and user engagement.
- Security Services: Monitor for fraudulent activity and protect your account.
Please note that we do not control the cookies set by third parties, and their use is governed by their own privacy policies. We encourage you to review their policies for more information.
5. How We Use Cookie Information
The information collected through cookies is used to:
- Authenticate users and manage secure sessions.
- Remember user preferences and customize the user experience.
- Analyze website traffic and user behavior patterns.
- Improve website performance and identify technical issues.
- Detect and prevent fraudulent activity and unauthorized access.
- Deliver personalized content and recommendations.
- Track the effectiveness of marketing campaigns.
- Comply with legal and regulatory requirements.
6. Legal Basis for Cookie Use
We use cookies based on the following legal grounds:
- Consent: We obtain your consent before setting non-essential cookies.
- Legitimate Interest: We use cookies to improve our Services and detect fraud.
- Contract Performance: Cookies are necessary to provide the Services you've requested.
- Legal Obligation: We use cookies to comply with applicable laws and regulations.
7. Your Cookie Choices
7.1 Cookie Consent Management
When you first visit our website, we display a cookie consent banner. You can:
- Accept All: Accept all cookies including marketing and analytics cookies.
- Reject Non-Essential: Reject non-essential cookies while accepting necessary ones.
- Manage Preferences: Customize your cookie preferences individually.
7.2 Browser Controls
Most web browsers allow you to control cookies through your browser settings. You can:
- Block all cookies
- Block third-party cookies only
- Allow cookies only from specific websites
- Delete cookies manually
- Receive notification when a cookie is set
For instructions on managing cookies in your specific browser, please refer to your browser's help section:
7.3 Opt-Out Options
You can opt out of specific cookie uses:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on
- Advertising: Visit the Network Advertising Initiative to opt out of behavioral advertising.
- Do Not Track: Enable the "Do Not Track" feature in your browser settings.
8. Cookie Duration
The duration of cookies varies depending on their purpose:
- Session Cookies: Deleted when you close your browser (duration: hours).
- Short-Term Cookies: Expire after a few days or weeks.
- Long-Term Cookies: May remain on your device for several months or years.
- Persistent Cookies: Remain until manually deleted.
9. Privacy and Data Security
Cookie information is treated in accordance with our Privacy Policy. We implement industry-standard security measures to protect cookie data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our Services are not intended for children under 18 years of age. We do not knowingly collect cookie information from children. If we become aware that a child has provided information through cookies, we will delete such information immediately. Parents or guardians who believe their child has provided information to us should contact us immediately.
11. International Data Transfers
Cookie information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our Services and accepting cookies, you consent to such transfers and processing.
12. Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our practices. We will notify you of material changes by updating the "Last Updated" date at the top of this policy. Your continued use of the Services after such modifications constitutes your acceptance of the updated Cookies Policy.
13. Contact Us
If you have questions about our use of cookies or wish to exercise your cookie preferences, please contact us at:
- Email: privacy@quantscap.com
- Support: support@quantscap.com
- Mailing Address: QuantsCap, Nairobi, Kenya
14. Cookie Consent Withdrawal
You can withdraw your cookie consent at any time by accessing your account settings or by visiting our cookie preferences page. Withdrawing consent will not affect the legality of processing based on consent before withdrawal.